EL3M Creations Care & Policies

Communication Board Care:

• Do not bend your communication board. 
• Surface wash only. Use water damp cloth.
• Do not use bleach

Shipping:

• Items are shipped within 3-5 business days.
• Orders within the United States will be shipped USPS 1st class with standard insurance.
• International shipping cannot be tracked once it is shipped. We are not responsible for lost or damaged orders. We highly recommend insurance coverage for any international orders.

Cancellations: 

• All cancellation requests must be made within 24 hours of order placement. Please send an email request to info@el3mcreations.com

Returns & Refunds:

• Returns and Exchanges are only made in the event that the incorrect item(s) was received, or the item was damaged during shipping. Customer must return the incorrect or damaged product(s) before a refund will be considered.